State Farm® Insurance Agent Richard Tay
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Don Lee
March 19, 2026
5
out of
5
rating by Don Lee
"Iris Tay did a great job taking my question about home insurance deductible and giving me an honest opinion of my premium options and what makes sense due to current inflation. I ended up lowering my premium while maintaining my coverage. I was very happy with her information and I feel good about my decision."
Jade Naeole-Kaiwi
March 11, 2026
5
out of
5
rating by Jade Naeole-Kaiwi
"Richard Tay helped me throughout this entire process and made it all much more manageable during my transition from Hawai’i to California. I recommend him highly! :)"
We responded:
"Aloha! Jaden, we are grateful and appreciate the time you took to leave your review. We value your feedback and look forward to seeing you again soon! We look forward to providing you with more great experiences in the near future. Please let us know what we can do for you in the future. Mahalo! Richard Tay"
Eason Chen
March 11, 2026
5
out of
5
rating by Eason Chen
"Great experience with Richard Tay's office. Teresa was incredibly helpful and answered all my questions clearly. Professional and efficient service. Highly recommended!"
We responded:
"Hi Eason, we appreciate the time you took to give us such a great rating! We truly appreciate your recommendation of review detail and will work hard to continue going above and beyond! Our goal will always be to provide the best experience, and we love knowing yours was no different. Sincerely, Richard Tay"
Eason Chen
March 11, 2026
5
out of
5
rating by Eason Chen
"Great experience with Richard Tay's office. Teresa was incredibly helpful and answered all my questions clearly. Professional and efficient service. Highly recommended!"
We responded:
"Eason, Thanks for the great review! We value your feedback and look forward to seeing you again soon! We look forward to keeping up the great work! Hope you visit us again soon! Richard Tay"
Rosie Velasco
March 9, 2026
5
out of
5
rating by Rosie Velasco
"Every time I call with requests, questiond or doubts, I get the most professional and great service, the staff is very kind, respectful and friendly and knowledgeable"
We responded:
"Hello Rosie, Thank you for taking the time to share your experience. We're always happy to help so don't hesitate to contact us if you ever need anything. Our goal will always be to provide the best experience and we love knowing yours was no different. Sincerely, Richard Tay"
Kam Lau
March 6, 2026
5
out of
5
rating by Kam Lau
"Great service. Teresa Tang, one of the staff,is excellent and very knowledgeable and helpful."
We responded:
"Kam, thank you so much for the five star review! I am so glad we made your experience with us so pleasant. Thank you for choosing State Farm! -Richard"
王鸿艳
March 5, 2026
5
out of
5
rating by 王鸿艳
"我买了新车，联系到他们很快就帮我全部搞定了，所有能提醒的都会提醒我别忘了。省心省力"
We responded:
"Hi 王鸿艳, we appreciate the time you took to give us such a great rating! We value your feedback and look forward to seeing you again soon! We look forward to serving you many more times in the future! Sincerely, Richard "
Jonathan Cabrera
March 4, 2026
5
out of
5
rating by Jonathan Cabrera
"Richard Tay and his team have been fantastic to me for years - not only being very responsive to any questions I have via email or phone, but also being proactive and reaching out to check in. Fantastic customer service and would recommend to others!"
We responded:
"Dear Jonathan, Thanks for the kind words! It's great to know that we were able to provide you with the highest levels of service. We're always happy to assist so don't hesitate to reach out to us if you need anything. See you next time! Richard Tay"
Sivakumar Murugesu
March 3, 2026
5
out of
5
rating by Sivakumar Murugesu
"Excellent customer service. All the staffs are very responsive and friendly."
We responded:
"Dear Sivakumar, Thanks for the kind words! We appreciate your recognition and will do our best to keep up the great work! We'll be sure to share your experience with the rest of our team members as inspiration! Please let us know what we can do for you in the future. Richard Tay"
L L
March 3, 2026
5
out of
5
rating by L L
"My family and I have been with State Farm (Culver, Irvine location) for over two decades. Richard, Iris, and Yuqi are so easy to work with, always very helpful, and their customer service are consistently excellent. We will continue to stay with them because they are trustworthy. Would highly recommend them."
We responded:
"Hi L L, Thanks for the great review! It's great to know that we were able to provide you with the highest levels of service. We're always happy to assist so don't hesitate to reach out to us if you need anything. We're here for you anytime! Richard Tay"
William Toti
February 27, 2026
5
out of
5
rating by William Toti
"We e been a customer of StateFarm for many years and have been very happy with our agent, Richard Tay, Yuqi, and the entire staff. They’ve always been prompt to respond and anxious to help."
We responded:
"Hello William, Thanks for the great review! We appreciate your recognition and will do our best to keep up the great work! We're glad you had a great experience and we look forward to continuing to exceed your expectations! We're here for you anytime! Richard Tay"
Junjie Zhu
February 13, 2026
5
out of
5
rating by Junjie Zhu
"服务及时 周到 热情 强烈推荐"
We responded:
"Hello Junjie, Thanks for the great review! We are happy to read that our team has been able to provide exceptional service for you. Please reach out to us with any additional questions or comments! See you next time! Richard Tay"
Karin Judd
February 11, 2026
5
out of
5
rating by Karin Judd
"Always a great experience. Yuqi is a pleasure to deal with"
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm Agent Richard Tay’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help! Richard Tay"
Jessica Zheng
February 11, 2026
5
out of
5
rating by Jessica Zheng
"Great service and very responsive team. They explained everything clearly and made the whole process easy. Highly recommend!"
We responded:
"Jessica, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Richard Tay’s Team—we are always here to help! Richard Tay"
Michael Baldauf
February 7, 2026
5
out of
5
rating by Michael Baldauf
"Very helpful."
We responded:
"We really appreciate your 5-star review, it means a lot to us! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions. Richard Tay"
市川youka
February 2, 2026
5
out of
5
rating by 市川youka
"Very professional and efficient service. The staff explained everything clearly and was very responsive throughout the process. The whole experience was smooth and reassuring. Thanks to Teresa and the team for the great help. Highly recommended."
We responded:
"Thank you for your 5-star review. We appreciate your feedback and are pleased to know you had a positive experience with State Farm Agent Richard Tay’s Team. Should you have any further questions or require assistance, please do not hesitate to contact us here in Irvine . Richard Tay"
Brian Lee
February 2, 2026
5
out of
5
rating by Brian Lee
"Service from Iris and Yuqi are excellent! They are very professional and always respond my request promptly! They are also very knowledgeable and their expertise really helped me when I needed the most. Highly recommend!"
We responded:
"We genuinely appreciate your 5-star review. It is our goal to provide high-quality insurance services, and we are happy to know that we met your expectations! Richard Tay"
Cao YingJie
January 30, 2026
5
out of
5
rating by Cao YingJie
"服务特别及时周到，值得信赖"
We responded:
"Mr. Cao, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Richard Tay’s Team—we are always here to help! Richard Tay"
s chang
January 29, 2026
5
out of
5
rating by s chang
"I had a very positive experience working with this agent. The team was professional, responsive, and genuinely attentive to my needs. I would happily recommend them to anyone looking for reliable property insurance."
We responded:
"Thanks so much for the amazing review! We really appreciate your support here in Irvine . If you ever have any questions or need insurance assistance in the future, we are just a message away! Thank you so much for the 5-stars, s! We really appreciate your feedback and are always here to help with any insurance needs you have. Feel free to reach out to us here on State Farm Agent Richard Tay’s Team anytime. Richard Tay"
Hilda Chow
January 28, 2026
5
out of
5
rating by Hilda Chow
"Richard and Iris have been very helpful in helping me with my homeowner insurance. They respond to all the questions in a timely and detail manner. I have recommended their service to some of my friends and they are also very happy with them."
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm Agent Richard Tay’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help! Richard Tay"
Frank Coderre
January 28, 2026
5
out of
5
rating by Frank Coderre
"Mr. Tay and his staff do a wonderful job for me in the insurance industry. I have been a customer with him since moving to California in 2016 and his company has made my transition to the area as smooth as possible."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! Richard Tay"
Jennie Li
January 23, 2026
5
out of
5
rating by Jennie Li
"Teresa was very professional and helpful during our car insurance discussion. She explained everything clearly and had a great attitude throughout. Highly recommend her service!"
We responded:
"Jennie, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Richard Tay’s Team—we are always here to help! Richard Tay"
Shaozhe Ding
January 22, 2026
5
out of
5
rating by Shaozhe Ding
"They are nice and kind. Professional."
We responded:
"We genuinely appreciate your 5-star review. It is our goal to provide high-quality insurance services, and we are happy to know that we met your expectations! Richard Tay"
Ge Guo
January 22, 2026
5
out of
5
rating by Ge Guo
"I've had a great experience with Richard Team. Whenever I have questions or run into an issue, they respond very quickly and are always patient and helpful. It really gives me paece of mind knowing I can count on their support. Highly recommended"
We responded:
"Thank you for your wonderful feedback. We are pleased to hear that you had a positive experience with us here on State Farm Agent Richard Tay’s Team. Richard Tay"
Irma Chavira
January 22, 2026
5
out of
5
rating by Irma Chavira
"Teresa Tang was the woman who assisted me in securing a new policy with State Farm. She was very polite, patient and so professional! I'm impressed with her knowledge & politeness. Way to go Teresa! It's a pleasure working with you."
We responded:
"Wow, thank you for the amazing 5-star review! It means a lot to us here in Irvine to know that you had such a wonderful experience with us here on State Farm Agent Richard Tay’s Team. Thank you so much for the 5-stars, Irma! We really appreciate your feedback and are always here to help with any insurance needs you have. Feel free to reach out to us here on State Farm Agent Richard Tay’s Team anytime. Richard Tay"