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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Jeffrey Jiang

January 15, 2025

5  out of  5
rating by Jeffrey Jiang
"I got help from Angel, she is very professional in insurance and provided good service to customer, appreciated it"
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IJ Huang

January 14, 2025

5  out of  5
rating by IJ Huang
"Angel is very patient and help with my questions! 👍 She explained policy well and was able to guide me through the application process. 😃"
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Sarah Suo

January 11, 2025

5  out of  5
rating by Sarah Suo
"Richard and his team have been helping our family for over 10 years. Unlike many newer online insurance companies and agencies, Richard and his team are always just a phone call away whenever we need assistance."
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Su Huang

January 9, 2025

5  out of  5
rating by Su Huang
"Nice to talk to Teresa, she provides a very good customer service!"
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Sheila Y

January 9, 2025

5  out of  5
rating by Sheila Y
"Recently talked to Angel in this office a couple of times. A very understanding person. Regarding my missing State Farm credit card, she helped arrange the resent and linking my payment to the card and everything. Very satisfied with her services."
We responded:
"Thank you for your wonderful feedback, Sheila! We're so happy to hear that you've had pleasant experiences with our team. Providing excellent service is our top priority, and it's great to know we've been able to meet your expectations. We truly appreciate your support and look forward to continuing to serve you! - Richard"
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Chen Ck

January 8, 2025

5  out of  5
rating by Chen Ck
"Very satisfy and comfortable to work with State Farm Richard’s team. They are very responsive and very responsible! Highly recommend 👍💯"
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prisma quintero

January 7, 2025

5  out of  5
rating by prisma quintero
"Thank you Angel"
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Chen Le

January 7, 2025

5  out of  5
rating by Chen Le
"Teresa is an outstanding insurance agent! He’s knowledgeable, professional, and always goes the extra mile to ensure I get the best coverage for my needs. His attitude is fantastic, and he’s always quick to respond to any questions or concerns. I highly recommend him to anyone looking for excellent service and peace of mind!"
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Venkatesh Sankaran

January 7, 2025

5  out of  5
rating by Venkatesh Sankaran
"For over 15 years, Richard and his team have been there for me and my family. They are always there to help and assist. Very prompt and knowledgeable . I have entrusted them with multiple life insurances and all automobile insurances. I highly recommend them."
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Linda Kao

December 31, 2024

5  out of  5
rating by Linda Kao
"Speedy personalized services! Thank you , Angel!"
We responded:
"Thank you for your wonderful review, Linda! We're so glad to hear that you received speedy and personalized service. Angel will be thrilled to know you appreciated her help. If you need anything else, don't hesitate to reach out! We look forward to assisting you again. - Richard"
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tony sakakibara

December 31, 2024

5  out of  5
rating by tony sakakibara
"They always my heroes, very helpful and professional people to help their clients. I felt so safe when I was involved in the accident because they responded promptly and led me to a peace of mind. I’ll recommend State Farm to my family and friends if they ask me their needs for insurance"
We responded:
"Thank you so much for your kind words, Tony! We're honored to be considered your heroes and are thrilled to know that our team was able to provide you with prompt, professional service during such a stressful time. We truly appreciate your recommendation and look forward to continuing to serve you, your family, and friends! - Richard"
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Sabrina Chi

December 31, 2024

5  out of  5
rating by Sabrina Chi
"Richard and his team are always very friendly. They remind you of upcoming amount due and offer new car insurance discount information. They are always efficient and knowledgeable! Highly recommend :)"
We responded:
"Thank you so much for your kind words and for recommending us, Sabrina! We're thrilled to hear that the team has been able to provide you with friendly, efficient, and knowledgeable service. It's great to know that our reminders have been helpful. We truly appreciate your confidence in us and look forward to continuing to assist you in the future! - Richard"
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RJ Manza

December 28, 2024

5  out of  5
rating by RJ Manza
"I have been entrusting my automobile and renters insurance to Richard Tay's office for more than a decade now, and I couldn't be happier with the service I've received. Richard, Yuqi and Iris have consistently demonstrated their reliability and expertise whenever I've needed assistance with my policies, making my insurance experience seamless and stress-free. Based on my experience, it’s like having a more personal touch in terms of my insurance needs. You can call, text or email them directly and they will definitely get back to you in a timely manner. I don't usually recommend unless I'm confident, but this one is an easy one. A big congratulations to everyone on the team!"
We responded:
" Hi RJ, thank you for sharing your review. We are glad to have worked with you for over a decade and are excited for the future. We will be sure to let Yuqi and Iris know that they have done a good job with you. If you ever need anything, please don't hesitate to reach out! -Richard "
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Amy

December 27, 2024

5  out of  5
rating by Amy
"For several years, I have entrusted my restaurant and home insurance to Richard Tay's office, and I am very satisfied with the service I have received. Richard and Teresa have always been very helpful. I completely forgot that my policy was about to expire, but Teresa called to remind me and asked if I needed to renew. They are reliable, professional, and highly efficient!"
We responded:
"Thank you so much for your wonderful review, Amy! We are thrilled to hear that you have had a positive experience with Teresa over the years. It's great to know that our reliability, professionalism, and efficiency have made a lasting impact. We truly appreciate your confidence in us for both your restaurant and Home Insurance needs. If there's ever anything else we can assist with, please don't hesitate to reach out! - Richard"
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Peidong Xu

December 24, 2024

5  out of  5
rating by Peidong Xu
"Richard and his team members are professional and can always take care of your requests."
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Paw Linnemann

December 23, 2024

5  out of  5
rating by Paw Linnemann
"Fast response and very friendly customer service."
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Carol Roh

December 23, 2024

5  out of  5
rating by Carol Roh
"Richard and his staff are very helpful , always quick to respond to any questions or concerns I have."
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Jennie Li

December 23, 2024

5  out of  5
rating by Jennie Li
"Teresa was very professional and helpful during our car insurance discussion. She explained everything clearly and had a great attitude throughout. Highly recommend her service!"
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Michelle Tong

December 23, 2024

5  out of  5
rating by Michelle Tong
"Good service"
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Mayble Cheung

December 21, 2024

5  out of  5
rating by Mayble Cheung
"Outstanding Service. My insurance under Richard Tay-State Farm Insurance for 15 years. He is very intelligent and professional."
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Alice p

December 21, 2024

5  out of  5
rating by Alice p
"郑先生的团队服务很热情周到,也很有耐心,帮我们解决了许多问题。"
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Jennifer wang

December 20, 2024

5  out of  5
rating by Jennifer wang
"很喜欢他们家,价格适中,Teresa服务也非常好,咨询问题也能很好解决,还会一如既往支持的good"
We responded:
"Hi Jennifer, thank you for the kind words. We are thrilled to hear that Teresa was able to assist you with your insurance. Please do not hesitate to reach out if you ever need anything! -Richard"
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彭欣欣

December 19, 2024

5  out of  5
rating by 彭欣欣
"Thank you for your service!"
We responded:
"彭欣欣. Thank you for your great review! We strive for great service and are always happy to see a review like this. Please let us know if you ever need anything! -Richard"
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Heng Li

December 19, 2024

5  out of  5
rating by Heng Li
"Good service, very thoughtful for customers. In particular, the agent Angel followed up my case very carefully and provided considerate services."
We responded:
"Thank you for the great review, Heng. We are thrilled to hear that Angel was able to assist you with your insurance process. If you have any questions or concerns, please contact Angel or another team member. -Richard"
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Yafang Wang

December 13, 2024

5  out of  5
rating by Yafang Wang
"服务很周到,很细心,办理很方便"
We responded:
"Hi Yafang, we truly appreciate you taking the time to review us. If there is anything we can do to improve your experience, please let us know. We are here for you! -Richard"