State Farm® Insurance Agent Richard Tay
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Jennie Li
January 23, 2026
5
out of
5
rating by Jennie Li
"Teresa was very professional and helpful during our car insurance discussion. She explained everything clearly and had a great attitude throughout. Highly recommend her service!"
Shaozhe Ding
January 22, 2026
5
out of
5
rating by Shaozhe Ding
"They are nice and kind. Professional."
We responded:
"We genuinely appreciate your 5-star review. It is our goal to provide high-quality insurance services, and we are happy to know that we met your expectations! Richard Tay"
Ge Guo
January 22, 2026
5
out of
5
rating by Ge Guo
"I've had a great experience with Richard Team. Whenever I have questions or run into an issue, they respond very quickly and are always patient and helpful. It really gives me paece of mind knowing I can count on their support. Highly recommended"
We responded:
"Thank you for your wonderful feedback. We are pleased to hear that you had a positive experience with us here on State Farm Agent Richard Tay’s Team. Richard Tay"
Irma Chavira
January 22, 2026
5
out of
5
rating by Irma Chavira
"Teresa Tang was the woman who assisted me in securing a new policy with State Farm. She was very polite, patient and so professional! I'm impressed with her knowledge & politeness. Way to go Teresa! It's a pleasure working with you."
We responded:
"Wow, thank you for the amazing 5-star review! It means a lot to us here in Irvine to know that you had such a wonderful experience with us here on State Farm Agent Richard Tay’s Team. Thank you so much for the 5-stars, Irma! We really appreciate your feedback and are always here to help with any insurance needs you have. Feel free to reach out to us here on State Farm Agent Richard Tay’s Team anytime. Richard Tay"
路6清
January 19, 2026
5
out of
5
rating by 路6清
"服务非常好"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! Richard Tay"
Lt Lin
January 16, 2026
5
out of
5
rating by Lt Lin
"I've trusted them with my insurance over five years. An excellent and professional agent. Best Choice in Irvine"
We responded:
"Thank you for leaving us a review! Five years is a significant amount of time; thank you for the opportunity to serve you! If you ever have any questions or need more assistance, please feel free to contact my office! -Richard "
William Kang
January 16, 2026
5
out of
5
rating by William Kang
"Thanks to Richard and his team. This was my first time filing an insurance claim, and I also really appreciate Teresa for her careful service and patient guidance."
We responded:
"Thank you for reviewing our State Farm Richard Tay office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. Richard Tay"
Ryan Cheng
January 15, 2026
5
out of
5
rating by Ryan Cheng
"Richard and his team are great. They've helped me and my family with insurance for over 15 years. Responsive, polite, and always helpful."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! Richard Tay"
LVXXVIII - Lovoy
January 14, 2026
5
out of
5
rating by LVXXVIII - Lovoy
"Richard has always been incredibly helpful, honest, and reliable when it comes to insurance. I truly trust him with everything — auto, home, and any other coverage I need. He takes the time to explain options clearly, gives fair and accurate quotes, and never pressures you into something you don’t need. It’s rare to find an insurance agent with this level of integrity and consistency. I highly recommend Richard to anyone looking for someone they can genuinely trust."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! Richard Tay "
Cindy Shang
January 13, 2026
5
out of
5
rating by Cindy Shang
"I had a great experience with State Farm. Teresa was professional, patient, and very helpful in explaining my insurance options. They responded quickly to my questions and made the whole process easy and stress-free. Highly recommended!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! Richard Tay"
Grace Yang
January 12, 2026
5
out of
5
rating by Grace Yang
"Thank you Teresa for being super helpful and responsive whenever I have a question on the insurance or the payment issue!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! Richard Tay"
李丽娜
January 7, 2026
5
out of
5
rating by 李丽娜
"Thank you for always being so patient!"
We responded:
"Thank you for your 5-star review! We’re honored by your positive feedback! We look forward to continuing to provide you with great service! Richard Tay"
ELIN
January 7, 2026
5
out of
5
rating by ELIN
"Richard 的State Farm 办公室超棒，回复问题很快也很高效！团队成员也都很贴心。 保险价格也都很合理，让人很放心！ 整体体验非常好，五星推荐！ The people at this State Farm office are awesome， super quick to reply and really thoughtful. Their insurance prices are pretty reasonable too, which makes you feel at ease. Overall, a great experience, totally worth 5 stars!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! Thank you. Richard Tay"
Joanne Aung
January 3, 2026
5
out of
5
rating by Joanne Aung
"Richard was very helpful and I truly appreciate the outstanding service and professionalism. I would recommend to all my friends of his service."
We responded:
"Thank you for your 5-star review! We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs.! Richard Tay"
Dan Chen
December 19, 2025
5
out of
5
rating by Dan Chen
"服务细致周到"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! Happy Holidays! Richard Tay"
Barbara Yin
December 16, 2025
5
out of
5
rating by Barbara Yin
"Very courteous and efficient. Angel was very helpful. Richard is always so great!"
We responded:
"Thank you, Barbara, for your great review. Angel and the team are delighted to hear that we were able to assist you with your coverage. We thank you for trusting us with your insurance needs and we will be here when you need us next so, please reach out or stop by the office! -Richard"
孤
December 15, 2025
5
out of
5
rating by 孤
"在比较了几家保险公司后选择了这家，接电话的每一位都很热情，前期通过沟通和询价最后选择了人寿保险经纪Angel，车辆保险经纪lris，她们总能快速给到你回应，最后给了我合理的价格，并提供了非常专业的指导和建议，整体来说这是一家很不错的保险公司。"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. Happy Holidays! Richard Tay"
Gabriel Ramos
December 13, 2025
5
out of
5
rating by Gabriel Ramos
"Today I call Richard Tay, he was great and more then helpfu. He took the time to educate me, and now with his advice im looking forward for new things."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! Thank you. Happy Holidays!"
Carl T
December 12, 2025
5
out of
5
rating by Carl T
"Richard is one of a kind as an insurance agent. He is the fourth I have worked with over the many years and I am amazed at his knowledge, patience to explain, ability to remember, and his diligence in following up with tasks. His dedication and experience comes across clearly in the work he does. Truly exceptional and deserving of the 5 star reviews."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! Thank you. Happy Holidays! Richard Tay"
Lihua Zhou
December 11, 2025
5
out of
5
rating by Lihua Zhou
"Any time they're helping me out with my vehicle ‘s problems and very nice too"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! Thank you. Happy Holidays! Richard Tay"
shenling ma
December 6, 2025
5
out of
5
rating by shenling ma
"I have been buying car and home insurance from State Farm for many years, and Richard Tay has been a great help to me. He is a very kind person, and I am very grateful to him."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! Happy Holidays! Richard Tay"
Sasan Seyedahmadian
December 1, 2025
5
out of
5
rating by Sasan Seyedahmadian
"very professional, nice , carrying , Richard Tay is. he always concerns about his clients."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! Happy Holidays! Richard Tay"
Lily Wu
November 25, 2025
5
out of
5
rating by Lily Wu
"Great service by Richard and his team! Been a customer for 20 years now."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!. Happy Thanksgiving! Richard Tay"
Alice Wang
November 23, 2025
5
out of
5
rating by Alice Wang
"I've had a wonderful experience with Richard Tay and his team. They're consistently friendly, prompt and patient with all my questions. The office is conveniently located and easy for me to visit. I really appreciate the level of care and professionalism. It gives me peace of mind knowing I'm in good hands."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! Richard Tay"
Rod Kistinger
November 15, 2025
5
out of
5
rating by Rod Kistinger
"Had a question for Mr. Tay that included a meeting at my home. He was on time and clarified my situation quickly."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! Richard Tay"