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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Bruce Lee

Bruce Lee

October 16, 2024

5  out of  5
rating by Bruce Lee
"Mr.Tay and Ms.Angel are the best agents , professional and nice people. Thanks so much!"
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Yu Liu

October 15, 2024

5  out of  5
rating by Yu Liu
"Teresa非常有耐心,针对我的问题一一进行解答,非常感谢"
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Yuxiao Wu

October 15, 2024

5  out of  5
rating by Yuxiao Wu
"Richard Tay's office has been helping my family and I with all our insurance needs across the US for years, I really enjoy working with the Team ,especially Angel Feng who is knowledgeable and professional and patient. thanks!"
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Eason Xu

October 15, 2024

5  out of  5
rating by Eason Xu
"Angle is a professional representative who truly understands her clients’ needs"
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Chelsea

October 15, 2024

5  out of  5
rating by Chelsea
"謝謝Teresa總是在出車禍當下幫忙提供解答還要幫助!"
We responded:
"Thank you for your review, Chelsea! We're so glad to hear that Teresa has been able to assist you during such challenging times. Our team is here to support you, and we appreciate your confidence in us. If you need anything else, don’t hesitate to reach out! – Richard"
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Angela Chan

October 14, 2024

5  out of  5
rating by Angela Chan
"My family and I have been getting our auto insurance from Richard for 20+ years. Richard is kind and helpful."
We responded:
"Thank you so much for your wonderful review, Angela! We're thrilled to hear that you and your family have trusted us with your Auto Insurance for over 20 years. We truly appreciate your loyalty. If you ever need assistance or have questions, don’t hesitate to reach out! - Richard"
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Hongtao Jiang

October 13, 2024

5  out of  5
rating by Hongtao Jiang
"It is really good to work with Richard and he is really helpful to give us suggestions on the insurance options."
We responded:
"Thank you for your kind words, Hongtao! I’m glad to hear that you found us helpful in navigating your insurance options. Our goal is always to provide the best advice for our good neighbors. If you have any more questions or need further assistance, don’t hesitate to reach out! – Richard"
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Stellar Xu

October 12, 2024

5  out of  5
rating by Stellar Xu
"We've known Richard and Iris for long time and they are hardworking, professional, efficient and friendly, which make us feel ease. Their great team always offers great service, such as following up with insurance claims, reminder of payment and birthday cards. Thanks Richard and Iris for your great job!"
We responded:
"We've known Richard and Iris for long time and they are hardworking, professional, efficient and friendly, which make us feel ease. Their great team always offers great service, such as following up with insurance claims, reminder of payment and birthday cards. Thanks Richard and Iris for your great job! "
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DINGRUI HUANG

October 11, 2024

5  out of  5
rating by DINGRUI HUANG
"Teresa is a professional and knowledge agent that I never seen before, she can quickly reply me when I have problem and help me to solve it. I highly recommend Teresa to anyone wanna find a reliable and trustworthy insurance agent!"
We responded:
"Thank you for your wonderful review, Dingrui ! We're thrilled to hear about your positive experience with Teresa. Her professionalism and quick responses truly make a difference, and we’re glad she could help you. We appreciate your recommendation and look forward to assisting you again in the future! – Richard"
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Jenny

October 10, 2024

5  out of  5
rating by Jenny
"Nice and gentle,Solve problem as fast as she can"
We responded:
"Thank you for your kind words, Jenny! We're thrilled to hear that you had a positive experience and that we were able to solve your problem quickly. If you need anything else, don’t hesitate to reach out! - Richard"
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Winston Li

October 10, 2024

5  out of  5
rating by Winston Li
"Had an issue with my monthly payment plan and Norman quickly helped me confirm that it was fixed."
We responded:
"Thank you for your review, Winston! We’re glad we could resolve the issue quickly for you. Norman and the team are always here to help, so don’t hesitate to reach out if you need anything else. We're here to help! - Richard"
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Michelle Ma

October 8, 2024

5  out of  5
rating by Michelle Ma
"Many thanks to Angel who is super responsive to our current insurance situation. We’ve been using State Farm for years and we appreciate the help and support Richard and his team provide. Strongly recommend!"
We responded:
"Michelle, thank you for leaving us a review! It means a lot to know that you are pleased with our team’s service. Thank you for your recommendation! -Richard"
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Zak

October 8, 2024

5  out of  5
rating by Zak
"Norman is patient and professional and he spent many time on reviewing my policy, and helped reducing my premium"
We responded:
"Thank you for your kind words, Zak! We're thrilled to hear that Norman provided you with professional service while reviewing your policy. Your satisfaction is our priority, and we appreciate your feedback. If you have any more questions or need assistance in the future, feel free to reach out! - Richard"
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sy chung

October 7, 2024

5  out of  5
rating by sy chung
"My house insurance dued, Angel was able to take payment on the phone. Very efficient and warm service."
We responded:
"Thank you for your positive review, Sy! We're delighted to hear that Angel was able to assist you efficiently and provide a warm service. We strive to make every interaction a positive experience, and your feedback means a lot to us. If you need anything else, don’t hesitate to reach out! - Richard"
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Gina Y.H. Tim

October 7, 2024

5  out of  5
rating by Gina Y.H. Tim
"I have been purchasing car insurance from their office for many years. Their service is always friendly and patient, especially Teresa Tang, who has been incredibly helpful to us."
We responded:
"Thank you for your wonderful review! We’re so glad to hear that you’ve had a positive experience with our team over the years. Teresa Tang is indeed a gem, and it’s great to know she has been incredibly helpful to you. We appreciate your kind words and look forward to continuing to provide you with friendly and patient service in the future! - Richard"
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Balbir Batra

October 5, 2024

5  out of  5
rating by Balbir Batra
"State Farm insurance has always been very helpful in all my auto related problems. Staff is courteous and friendly. They are very prompt in replying back."
We responded:
"Thank you for the review, Balbir! I am so glad we could help you with your Auto Insurance. It means a lot to know that you were pleased with our service. Thank you for choosing State Farm! -Richard"
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Amy Liao

October 4, 2024

5  out of  5
rating by Amy Liao
"I would like to express my appreciation for Angel’s recommendation to apply for State Farm US Bank credit card. After her detailed introduction of the benefits, I decided to give it a try. Thank you."
We responded:
"Thank you for your review, Amy! I am so glad that Angel’s recommendation was so helpful for you. Feel free to reach out to my office again if you have any more questions! -Richard"
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Helen Han

October 3, 2024

5  out of  5
rating by Helen Han
"It’s really a pleasure working with Richard. He’s so kind and thoughtful. He sent me reminder for all the payment due and helped me to make payments. He was always there when we needed help. Thanks Richard for your great job!"
We responded:
"Helen, thank you so much for your review! It means a lot to know that you are so pleased with my work. I am delighted to have the opportunity to serve you. If you have any more questions for me, please feel free to reach out to my office. Thank you for choosing State Farm! -Richard"
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Stephanie Martinez

October 3, 2024

5  out of  5
rating by Stephanie Martinez
"Angel was very helpful in answering my questions, and confirming resolution of payment for service."
We responded:
"Thank you so much for your kind words, Stephanie! We're glad to hear that Angel was able to assist you effectively and ensure your issue was resolved. If you have any more questions or need further assistance, feel free to reach out. We appreciate your feedback! - Richard"
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翁卓群

October 3, 2024

5  out of  5
rating by 翁卓群
"Great service with efficiency! Shout out to Teresa🫡"
We responded:
"Thank you so much for your review! I am so happy to hear that you had such a good experience working with Teresa. If there is anything else we can do for you, please feel free to reach out! -Richard "
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Julie Yu

October 3, 2024

5  out of  5
rating by Julie Yu
"Very helpful team. Very resonsponsive and knowledgable. Highly recommended."
We responded:
" Julie, thank you for your review! I’m so glad that you were pleased with our service. Your recommendation means a lot to us. Thank you for choosing State Farm! -Richard "
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Bing Wang

October 2, 2024

5  out of  5
rating by Bing Wang
"Richard 和他的团队服务周到,耐心,为客户着想,非常值得信任。"
We responded:
"感谢您的好评,Bing!我很高兴您对我们团队的工作感到满意。您的需求对我们非常重要,知道您感受到了这一点对我们意义重大。如果您还有任何需要,请随时联系我的办公室!——Richard "
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Lion Lee

October 2, 2024

5  out of  5
rating by Lion Lee
"我真的很感谢小姚的帮助,非常的贴心和专业"
We responded:
"Lion, thank you for your 5-star review. We appreciate your business! -Richard"
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dani he

October 2, 2024

5  out of  5
rating by dani he
"Teresa is very professional and patient ,solved problem perfectly,highly recommend ."
We responded:
"Thank you for your five-star review and recommendation! We're so glad to hear about your positive experience with our team. Please feel free to reach out if you have additional questions. -Richard"
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Minh Lam

October 1, 2024

5  out of  5
rating by Minh Lam
"Richard Tay is very professional at his duties as an insurance agent. In addition, Angel in the office helped a great deal in insurance matters for us. Highly recommended."
We responded:
"Thank you so much for leaving a review, Minh! I’m so glad you were pleased with your experience working with me. Your recommendation means a lot to me. If we can do anything else for you, please contact my office! -Richard"