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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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miriam morales

June 15, 2025

5  out of  5
rating by miriam morales
"We want to said thank you for your service and help we will definitely recommend you great job Richard from Roldan family"
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Yang yang

June 10, 2025

5  out of  5
rating by Yang yang
"感谢Teresa非常耐心的解答我的问题~平常有什么小问题也是可以马上联系到很安心。"
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William Ma

June 3, 2025

5  out of  5
rating by William Ma
"Angel helped me with transactions and it’s fast and easy"
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Frank Lee

June 1, 2025

5  out of  5
rating by Frank Lee
"Great service, Angel has been a great help!"
We responded:
"Frank, thank you so much for the review! It is so good to hear that Angel has been so helpful to you. If you have any more questions for us, please feel free to contact my office again! -Richard "
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Rose C.

May 30, 2025

5  out of  5
rating by Rose C.
"This office is very patient and extremely helpful. They never hesitate to take extra steps to verify and customize the insurance needs for me. They never pressure the customer into anything; instead, they offer advice that is genuinely in the customer’s best interest. They are honest, trustworthy, and always willing to help. You can truly rely on them."
We responded:
"Hi Rose, thank you for leaving us feedback. We are thrilled to hear that our team has been patient and extremely helpful with your insurance needs. We are always here to assist you, so please do not ever hesitate to reach out with any questions or concerns. Thank you for trusting us! -Richard"
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julie lin

May 29, 2025

5  out of  5
rating by julie lin
"Richard has been helping me with home insurance for years, and I couldn’t ask for a better agent. He’s honest, responsive, and always gives the best recommendations. Truly dependable and professional—highly recommend!"
We responded:
"Thank you, Julie, for sharing your experience with us. We are thrilled to have been responsive, dependable, and professional over the years. Thank you for trusting us and for your recommendation. Please let us know if we can assist you with anything else in the future. We are always here to help! -Richard"
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Amir Kazerooni

May 28, 2025

5  out of  5
rating by Amir Kazerooni
"Richard responds very quickly, even after hours or on the weekends. We are very happy with his services during the past 14 years"
We responded:
"Hi Amir, thank you for leaving us feedback. The team and I are delighted to know that we have provided you with excellent service over the past 14 years, and we look forward to the next many years together. Thank you for choosing us, and please let us know if you have any questions! -Richard"
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Mehrad Arvin

May 28, 2025

5  out of  5
rating by Mehrad Arvin
"I have been working with Mr. Richard Tay as State Farm insurance agent over 2 years for my two insured cars by now, and I am very happy and Satisficed with his good service. He responses emails and calls quickly, makes good car insurance suggestions and apply policy changes fast. He is very experienced in car insurance field, work accurate, and responsibly."
We responded:
"Mehrad, thank you! Our team truly appreciates you leaving your feedback. We have been pleased to serve you over the past 2 years and look forward to the future. Please reach out to us if you have any questions or concerns. We are always here to assist you! -Richard"
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YUHANG LI

May 21, 2025

5  out of  5
rating by YUHANG LI
"Richard is super patient and always so helpful! We got both our car and home insurance through him. Whenever I have questions about the policies, I just give him a call and he always explains everything so clearly. Really appreciate his help — highly recommend!"
We responded:
"Hi Yuhang, we appreciate you leaving this review for us. The team and I are thrilled to have helped with your insurance and questions. We thank you for choosing us and for your recommendation. Please reach out or stop by our office next time you need assistance. We will be here to help! -Richard "
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Jie Guo

May 12, 2025

5  out of  5
rating by Jie Guo
"Great communication every time! Thanks for Angel for her quick response and friendly advise~"
We responded:
"Hi Jie, thank you for sharing your feedback with our team. We are truly grateful to hear that we have great communication and quick responses. We thank you for choosing us for your insurance needs, and please let us know if we can assist you with anything else in the future. We are all happy to help! -Richard"
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LZ Z

May 10, 2025

5  out of  5
rating by LZ Z
"非常专业,服务很好,热情周到!"
We responded:
"您好,感谢您与我们分享您的好评。我们很高兴听到您在我们合作期间对我们有所帮助。如果您以后需要任何帮助,请随时告诉我们。我们随时准备为您提供帮助! -Richard "
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David MannGoofy

May 10, 2025

5  out of  5
rating by David MannGoofy
"Angel Feng is particularly e fficient"
We responded:
"David, thank you! The team and I truly appreciate your kind review. We strive to provide great customer service, so we are glad to see that we have been patient and efficient. Next time you need assistance, please do not hesitate to reach out. We are always here to help! -Richard"
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Charles Chien

May 7, 2025

5  out of  5
rating by Charles Chien
"Richard's office is always helpful, sometimes they went out of their way to offer their help. We were pleasantly surprised about some benefits Angel brought to us today. "Like the good neighbor, Ricard Tay and his office are there!""
We responded:
"Hi Charles, thank you for sharing your kind review with us. We are glad to hear that our team has been providing excellent service and going above your expectations. Thank you for trusting us with your insurance needs, and we look forward to assisting you again. Please reach out to us if you have any questions or concerns. We will always be here to assist you! -Richard "
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lu lu

May 7, 2025

5  out of  5
rating by lu lu
"非常感谢Teresa热心帮助我很多次,考虑到时差还特意加班提前上班帮我联系处理业务,让我在语言有困难的时候快速解决问题,让我非常满意👍"
We responded:
"非常感谢您的评价,Lu lu!我很高兴能够帮助到您。为客户提供帮助让我感到非常开心,我期待再次为您服务!- Richard"
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Tina Zhang

May 6, 2025

5  out of  5
rating by Tina Zhang
"I have been under contract with Richard at State Farm Insurance for over 10 years. He is a very reliable agent and always provides the best support whenever I need it. I Absolutely recommend him to all of you!"
We responded:
"Tina, thank you! We truly appreciate your business over the past decade, and we are glad to hear that our service has always been reliable and supportive. Thank you for the recommendation and for trusting us, and we look forward to serving you for years to come. Please let us know if there is anything we can help with. We are always here for you! -Richard "
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DEZHAO YANG

May 5, 2025

5  out of  5
rating by DEZHAO YANG
"很耐心,很专业给我解决问题"
We responded:
"您好,Dezhao,感谢您对我们办公室的评价。感谢您抽出时间给我们留言,也感谢您留下的宝贵意见。感谢您选择我们来满足您的保险需求,我们期待未来再次为您提供帮助。如果您有任何需要,请联系我们 - Richard"
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Annie Thach

May 1, 2025

5  out of  5
rating by Annie Thach
"I moved to California in 2022 and had the pleasure of having Cecilia, Richard, and Norman to help me with all of my insurance needs! All of them explained the technical vocabulary of the policies in layman’s term, are prompt to notify me on updates or changes to the policies, and provided excellent customer service. I appreciate all of their work and highly recommend them to anyone needing to find a new insurance provider!"
We responded:
"Hi Annie, thank you for sharing your kind review and for recommending our services. We are glad to hear that we have been able to assist you with all your needs, and we thank you for choosing us. Please let us know if we can help with anything else in the future. We are always here for you! -Richard "
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温峻林

April 29, 2025

5  out of  5
rating by 温峻林
"Super efficient and responsive. Got my auto insurance set up the same day and found a great deal. I really appreciated the hassle-free service!"
We responded:
"Hello! Thank you for leaving us a kind review. We are glad to know that our service has been effective and responsive and has made your insurance process hassle-free. We thank you for choosing us, and we will be here when you need us next. Please reach out if you have any questions! -Richard"
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thomas jiang

April 28, 2025

5  out of  5
rating by thomas jiang
"He has a very good service and nice attitude"
We responded:
"Hi Thomas, thank you for sharing your experience with us. We are glad to hear that you are thrilled with the service we have provided. We look forward to seeing you again soon, so please stop by or give us a call anytime. We are always happy to help! -Richard"
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Reza Yazdanfar

April 25, 2025

5  out of  5
rating by Reza Yazdanfar
"I have had State Farm for 50 years and the last 20 years with Mr. Richard Tay. Thank you Sir and your staff for years of prompt help!"
We responded:
"Thank you, Reza! Our team is grateful to hear about your kind review and to have served you over the past 20 years. Thank you for putting your trust in us, and we look forward to serving you in the future. Please let us know if there is anything we can do to assist you! -Richard"
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zhiguang kang

April 23, 2025

5  out of  5
rating by zhiguang kang
"这家店的服务很好啊!店员Angel的服务细致周到,我会向朋友推荐这家家店的。"
We responded:
"您好,志光,感谢您给我们写评价。我们很高兴听到Angel能够帮助您解决保险需求。感谢您对我们的信任和推荐。下次您需要帮助时,我们一定会随时为您提供帮助。如有任何问题,请随时联系我们。——Richard"
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Matt Light

April 19, 2025

5  out of  5
rating by Matt Light
"I have had State Farm insurance for about 20 years. A few years ago my original agent retired and I was transferred over to Richard and his team. They have helped me out quickly with numerous car insurance quotes while car shopping and have generated renter’s proof of insurance documents every year when I need an updated copy. They have been great."
We responded:
"Hi Matt, we truly appreciate your kind words. Our team was thrilled to have you come to us, and we have had the pleasure to serve you over the years. Thank you for putting your trust in us, and we look forward to working with you again. Please let us know when you need assistance next! -Richard"
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jianhua xian

April 15, 2025

5  out of  5
rating by jianhua xian
"This agent is so nice and professional"
We responded:
"Thank you, Jianhua, our team truly appreciates this kind feedback. We strive to provide outstanding service and support, so we are glad to see that we have done this with you. Next time you need us we will be here for you. Please reach out to us with any questions or concerns! -Richard"
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Jin Li

April 15, 2025

5  out of  5
rating by Jin Li
"Prompt response and excellent service every time! Richard’s team is super patient and knowledgeable on my insurance questions."
We responded:
"Hi Jin, our team thanks you for leaving us great feedback. We strive to provide excellent service, so this review means a lot to us. Next time you are in need of service please do not hesitate to reach out. Our team is here to help you! -Richard"
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Rishi Narang

April 15, 2025

5  out of  5
rating by Rishi Narang
"i've worked with this office for over a decade. super responsive, very helpful people. there when you need them."
We responded:
"Thank you for leaving wonderful feedback, Rishi. We thank you for trusting us over the years and for leaving us this review. Please let us know if we can assist you with anything else. We will always be happy to help! -Richard"